vl66 Privacy Policy
Keeping your personal information safe and secure is one of our top responsibilities.
1. Introduction — Purpose of This Policy
vl66 is an online casino platform built for Myanmar players. We publish this Privacy Policy to be transparent about how personal information is handled between you and us.
This policy explains how your personal information is collected, stored, used, and protected whenever you use any service provided through the vl66 website (vl66.mom). By continuing to use this platform, you are considered to have read and accepted the terms of this policy.
We will never sell or rent your personal information to any external third parties. This policy is a commitment we have made to maintain the trust you have placed in us.
2. Types of Information We Collect
When you use the vl66 platform, we may collect the following types of information—
2.1 — Information You Provide
- Your name, date of birth, and contact email address provided when registering an account
- Bank and mobile money service account details provided when making payments
- National ID and related correspondence records submitted for KYC (Know Your Customer) verification
- Contact information provided when submitting customer support requests or complaints
2.2 — Automatically Collected Information
- IP address, browser type, and device OS information
- Website access times and server log records
- Session information obtained from cookies and session tokens
- Gaming activity and deposit/withdrawal records
2.3 — Information Received from Third Parties
We may receive transaction-related verification information from payment services such as KBZPay, Wave Money, and AYA Pay. Any such information provided by third parties will be handled in accordance with this policy only.
3. Purposes for Using Your Information
We use your personal information only for the following purposes—
To create, verify, and maintain your vl66 account on a daily basis.
To process deposits, withdrawals, and bonus payments accurately and promptly.
To prevent financial fraud, unauthorized access, and money laundering, and to fulfill AML / KYC compliance requirements.
To handle your inquiries and complaints via 24/7 Myanmar-language Live Chat and email support.
To analyze website usage and improve the player experience, and to identify and fix technical issues.
We do not use your personal information for any purpose beyond those stated above. It will not be used for advertising or unrelated purposes without your prior consent.
4. Cookies and Tracking Technologies
vl66 uses cookies on its website. Cookies are small text files stored in your browser that help make your website experience smooth and complete.
Types of cookies we use—
- Essential Cookies: Cookies required for maintaining login sessions and security checks
- Functional Cookies: Cookies that remember your language and settings preferences
- Analytical Cookies: Cookies that collect statistical data for the purpose of improving the website
You can reject cookies through your browser settings. However, please note that doing so may prevent certain features of the platform from working properly.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, disclosure is permitted only in the following cases—
- Payment service providers such as KBZPay, Wave Money, and AYA Pay — only the information strictly necessary to process financial transfers
- Banks that facilitate banking operations — to handle fund transfers
- To comply lawfully with requests from official legal authorities or the police
- Fraud investigation companies — to carry out anti-money laundering (AML) checks
We ensure that the above third parties handle your information with protections consistent with our privacy policy standards.
6. Information Security Measures
vl66 has put in place appropriate technical and organizational security measures to protect your personal information from accidental access, alteration, disclosure, and destruction—
- Data transfers are protected with SSL (Secure Sockets Layer) encryption
- Two-Factor Authentication (2FA) is provided for identity verification
- Unauthorized access to servers storing data is controlled and restricted
- Staff receive regular training on personal data protection
- Regular security audits are conducted to check for platform vulnerabilities
That said, no company can claim to be 100% secure in the digital world. We do our best to provide the strongest protection possible, and we also encourage you to take care of your own account security.
7. Data Retention Period
We will retain your personal information only for as long as is necessary to provide services and as required by law—
- For the duration your account remains open — account-related information will be kept
- Financial records — retained for the period required under financial regulations
- Customer interaction records — for a reasonable period to maintain service quality
- After account closure — retained for a period deemed appropriate for legal obligations and dispute resolution
Once the retention period has ended, we will securely delete your personal information or convert it into a form that cannot be identified by anyone.
8. Your Personal Data Rights
As a player using our Platform, you have the following rights—
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request that incorrect or incomplete information be corrected.
Right to Erasure
You can request that your personal data be deleted, except where we are required by law to retain it. Such a request will result in your account being closed.
Right to Restrict Processing
You can request that we limit how we process your personal data.
To exercise these rights, send an email to [email protected]. We will handle your request as quickly as possible.
9. Minor Protection
vl66 strictly restricts Platform access to anyone under the age of 21. If we discover that a person under 21 has provided us with personal data, we will delete that data immediately.
If you notice that someone under 21 is using our Platform, please notify us at [email protected].
10. Policy Changes and Notification
We may update this Privacy Policy at any time without prior notice. Changes take effect from the moment they are published on this page. For significant changes, we will display a notice on the Platform so it is clearly visible.
Continued use of the Platform after any changes means you accept the updated policy. The date of the latest revision to this policy is shown at the top of this page.
11. Contact Channels
If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—
You can also contact us directly through our 24/7 Myanmar-language Live Chat service on the Platform.
Our customer support team is ready to handle your privacy-related questions with care.